Offerloop.ai is operated by PipelinePath LLC ("Offerloop," "we," "us," or "our"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have when you use our website, web application, and related services (collectively, the "Services"). It does not cover our Chrome extension, which has its own policy on the Chrome Extension Privacy tab above.

Please read this policy carefully. By using the Services you agree to it. If you do not agree, do not use the Services. We may update this policy from time to time; when we make material changes we will update the "Last Updated" date and, where required by law, provide additional notice.

1. The two kinds of people this policy covers

Offerloop is a networking tool. That means we handle information about two different groups, and your rights depend on which group you fall into:

Users — the people who create an Offerloop account (typically students and job seekers). Most of this policy is about you.
Professional contacts — the professionals our Users research and reach out to. We obtain limited professional information about these individuals from third-party data providers and public sources. If you are one of these contacts and want your information removed, see Section 10 (Rights of professional contacts) and contact privacy@offerloop.ai.

2. Information we collect from Users

Account information. When you sign in with Google, we receive your name, email address, profile picture, and a Google authentication token, via Firebase.

Profile and onboarding information. Information you provide to set up and use the Services, such as your first and last name, phone number, LinkedIn URL, university, degree, major, graduation year, whether you are a student, your school email, target industries, target companies and roles, preferred locations, and your networking goals.

Resume data. If you upload a resume, we store the file and extract its text and structured details (which may include your contact information, education, GPA, and work history) to power resume tools, email personalization, and job matching. Resume content is processed by our AI providers as described in Section 5.

User-generated content. Email drafts and templates you create, notes and status updates you log on contacts, conversations with our Scout assistant, and other content you create in the Services.

Gmail data (if you connect Gmail). Connecting Gmail is optional. If you do, we describe exactly what we access, store, and process in Section 6 (Google user data and Gmail).

Voice data (Offerloop app). When you use voice features in the Offerloop app, transcription starts on your device; short audio clips may also be sent securely to Offerloop's servers to transcribe your request more accurately. Clips are processed to fulfill your request and are not retained. Voice data is never used for advertising and never sold.

Payment information. Subscriptions are processed by Stripe. We do not receive or store your full payment card details — only a Stripe customer ID and your subscription status.

Technical and usage data. IP address, browser and device type, and how you interact with the Services. If you use our free, signed-out resume or cover-letter tools, we store the email address you provide along with your IP address and browser user-agent for that request.

3. Information we collect about professional contacts

To help Users find and reach the right people, we obtain professional information about individuals from third-party data providers and publicly available sources. This may include a person's name, job title, employer, work and personal email addresses, phone number, city and state, LinkedIn URL, and education and employment history.

Where this data comes from. Our sources include People Data Labs, Hunter.io, Coresignal, Bright Data, Apify, and publicly accessible web pages. We do not collect this information directly from the individuals it describes, and they generally have not interacted with Offerloop. We use it only to provide networking and recruiting features to our Users.

If you are one of these individuals, you have rights over this information, including the right to have it deleted — see Section 10.

4. How we use information

Create, secure, and manage your account.
Provide and operate the Services — contact search, email generation, meeting prep, job matching, network tracking, and (if connected) Gmail drafting and reply detection.
Personalize content and generate AI-powered suggestions.
Process subscriptions and payments through Stripe.
Send you service-related and lifecycle emails (you can unsubscribe from non-essential email).
Provide support and respond to your requests.
Detect, investigate, and prevent fraud, abuse, and security incidents.
Comply with legal obligations and enforce our Terms.

5. AI and automated processing

We use third-party AI providers — primarily OpenAI and Anthropic — to generate emails, prepare for meetings, score and match jobs, and power our Scout assistant. To do this, we send these providers the information needed for the task, which may include your resume content, the professional details of a contact you are reaching out to, and, for the reply-coaching feature, the content of an email thread you choose to work with.

Our AI providers process this data to return a result to you. They do not use data submitted through their business APIs to train their general models. We do not use Google user data to train any AI or machine-learning model (see Section 6).

6. Google user data and Gmail

Connecting your Google account is optional and always requires your explicit consent through Google OAuth. When you connect Gmail, we request these scopes:

gmail.compose — create and save outreach drafts in your Gmail.
gmail.send — send outreach emails on your behalf when you ask us to.
gmail.readonly — detect replies to your outreach and power reply-coaching and thread features.
openid, userinfo.email, userinfo.profile — identify your account.

What we store. We store your OAuth access and refresh tokens so the integration keeps working, the drafts and emails you create through Offerloop, identifiers for the threads we track, and short snippets of replies we detect so we can show you that a contact responded. We do not maintain a full, ongoing copy of your mailbox.

AI processing of Gmail content. For reply-coaching, when you choose to work with a thread, its contents are sent to our AI provider (OpenAI) solely to generate a suggested reply for you. This data is not used to train any model.

Limited Use. Offerloop's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically, we do not:

transfer or sell Google user data to advertising platforms, data brokers, or information resellers;
use Google user data to serve advertisements;
use Google user data for any credit, lending, or unrelated purpose; or
use Google user data to develop, improve, or train generalized AI or machine-learning models.

No human reads your Gmail content except: with your explicit consent (e.g., for support); for security or abuse investigations; to comply with applicable law; or in anonymized, aggregated form for internal operations.

Revoking access. You can disconnect Gmail in your Offerloop account settings or at any time via your Google Account permissions page. On revocation or account deletion, we delete the associated Google data from our systems except where retention is legally required.

7. Who we share information with

We do not sell your personal information for money. We share information with service providers who process it on our behalf to operate the Services, each bound by contract to protect it and use it only for that purpose:

Google / Firebase — authentication, database, file storage, and (if connected) Gmail.
OpenAI, Anthropic — AI content generation.
People Data Labs, Hunter.io, Coresignal, Bright Data, Apify — professional contact discovery and enrichment.
NeverBounce — email-address verification.
Perplexity, Firecrawl — live search and web extraction for jobs, companies, and verification.
Stripe — payment processing.
Resend — sending our service and lifecycle emails to you.
PostHog — product usage analytics, associated with your account identifier, used only to improve the product; never used for advertising and never sold.
beehiiv — our newsletter and related attribution.
Render — application hosting.

We may also disclose information to comply with law or legal process, to protect our rights, users, or the public, and in connection with a merger, acquisition, or sale of assets.

8. "Sale" and "sharing," and your privacy choices

We do not sell personal information in exchange for money. Because Offerloop's purpose is to make professional-contact information available to its Users, some of this activity may be considered a "sale" or "sharing" of personal information under certain U.S. state privacy laws. You can exercise your choices, including opting out, by emailing privacy@offerloop.ai. We honor Global Privacy Control (GPC) browser signals where required. We do not use personal information for cross-context behavioral advertising.

9. Your privacy rights (Users)

Depending on where you live, you may have the right to:

know what personal information we hold and access a copy of it;
correct inaccurate personal information;
delete your account and personal information;
opt out of any "sale" or "sharing" and limit the use of sensitive personal information;
restrict or object to certain processing;
receive your data in a portable, machine-readable format;
withdraw consent (e.g., by disconnecting Google); and
not be discriminated against for exercising these rights.

To exercise any of these rights, email privacy@offerloop.ai. We will verify your request and respond within the time required by law (generally 30–45 days). You may use an authorized agent to submit a request on your behalf. If you are in the EEA or UK, you also have the right to lodge a complaint with your local supervisory authority.

10. Rights of professional contacts (non-users)

If you are a professional whose information appears in Offerloop because a User searched for you, you have rights over that information even though you do not have an account. You may request that we access, correct, or delete the information we hold about you, and that we stop making it available. Email privacy@offerloop.ai and we will process your request. We will also pass deletion requests we receive through state data-broker deletion mechanisms to our service providers where applicable.

11. EEA and UK users (GDPR)

Legal bases. We process personal data on the bases of: contract (to provide the Services you request), consent (e.g., connecting Google), legal obligation, and legitimate interests (e.g., operating, securing, and improving the Services, and enabling professional networking), balanced against individuals' rights.

Information not collected from you. Where we obtain a professional contact's data from third-party providers or public sources rather than from the person directly, we rely on legitimate interests, and the categories and sources are described in Section 3. Individuals have the right to object to this processing — including an absolute right to object to direct marketing — and to request erasure, by contacting privacy@offerloop.ai.

Transfers. We are based in the United States, so personal data is processed there and in other countries where our service providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

12. Data retention

Account and profile data — kept while your account is active and for a reasonable period afterward.
Resume, contacts, and outreach data — kept while your account is active or until you delete it.
Gmail tokens and related data — kept until you disconnect Gmail or delete your account, then removed except where retention is legally required.
Some assistant data — automatically expires on a set schedule.
Deletion requests — honored within 30 days, except where we must retain data to meet a legal obligation or resolve disputes.

13. Security

We use industry-standard measures to protect personal information, including encryption in transit (HTTPS/TLS), access controls, and authentication. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Children and minors

The Services are intended for users who are 18 or older. We do not knowingly collect personal information from anyone under 13, and we do not knowingly sell or share the personal information of anyone under 16. If you believe a minor has provided us personal information, contact privacy@offerloop.ai and we will delete it.

15. Cookies and analytics

We use cookies and local storage to keep you signed in, remember preferences, and run product analytics (PostHog). We do not use third-party advertising or cross-site tracking cookies. You can control cookies in your browser settings, though some features may not work without them.

On our website and in the Offerloop app, we collect product usage analytics (via PostHog) associated with your account identifier to understand how the Services are used and to improve the product. This analytics data is not used for advertising, and we do not sell personal data.

16. Third-party links

The Services may link to third-party sites (such as LinkedIn or Stripe). We are not responsible for their practices; please review their privacy policies separately.

17. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above and, for material changes, provide additional notice where required.

18. Contact us

Offerloop.ai is operated by PipelinePath LLC. For questions or to exercise your rights:

privacy@offerloop.ai — privacy and data-protection requests
support@offerloop.ai — general inquiries